• Manage formal ER processes, including disciplinaries, grievances, absence management, and conflict resolution. • Coach and support managers to handle issues consistently, fairly, and lawfully, identifying and escalating risks where necessary. • Review, update, and communicate HR policies to reflect changes in employment law and best practice. • Ensure robust compliance processes are maintained, including right-to-work checks, GDPR, safeguarding requirements, and health and safety obligations. • Support leadership with workforce and succession planning, identifying risks, and future needs. • Manage recruitment campaigns from job description drafting through to selection and onboarding. • Oversee compliance training cycles (GDPR, H&S, equality), tracking completions and ensuring audit readiness. • Deliver structured engagement activities, including surveys, recognition schemes, and reporting on outcomes. • Support compensation and benefits processes, including benchmarking, salary reviews, and benefits administration.