HMH

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Oregon + 1 moreAll locations: Oregon, Washington

Posted

165 days ago

Salary

$90K - $95K / year

Bachelor Degree1 yr expEnglish

Job Description

• Be the primary NWEA account contact for a portfolio of existing Partners. • Ensure Partner loyalty and customer satisfaction for retention through proactive outreach. • Establish Partner communication strategy to uncover needs and resolve issues. • Achieve renewal and expansion targets as defined by the regional objectives. • Plan and prioritize new product, expansion and retention activities in alignment with team and organizational goals, budgets and timelines. • Schedule and deliver webinars, introductions, data consultations as well as other sales calls and activities as needed. • Implement effective processes, procedures and use of support materials to ensure efficiency and effectiveness in meeting each partner’s unique needs. • Stay current and knowledgeable about NWEA Products and Services and the education market, including issues, trends, relevant laws and competition. • Inform Partners about features and benefits of products and services on a regular and proactive basis using consultative sales process. • Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services. • Keep data accurate, up to date and comprehensive. • Use Salesforce for Partner, pipeline and Regional reports and dashboards and for data to drive Partner activity. • Present price, credit and terms in accordance with standard procedures and/or contractual requirements. • Accurately process and schedule partner transactions including quotes and orders. • Travel as needed for Regional, Partner or NWEA events, up to 50%.

Job Requirements

  • Minimum bachelor’s degree in education, business or a related field required.
  • 1 - 2 years of Account Management experience.
  • Selling experience into the educational market helpful, with demonstrated effective communication and presentation.
  • Excellent relationship building skills, with a desire to create a positive experience.
  • Experience with NWEA products, services, procedures and implementation preferred.
  • Understanding of K-12 education industry and assessment methods desired.

Benefits

  • Our culture & benefits: https://careers.hmhco.com/culture_benefits

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