• New Account Acquisition Proactively solicit new accounts to meet or exceed revenue goals through prospecting, outbound calls, site visits, and written communications. • Demonstrate a proven track record of driving group sales revenue through strategic partnerships and securing new business. • Enhance hotel visibility by participating in industry-related events, trade shows, and sales blitzes. • Leverage your active network of group market contacts to develop and grow the business. • Manage the full sales cycle—from prospecting to closing—crafting customized proposals and conducting impactful presentations. • Clearly communicate the company’s value proposition aligned to client needs. • Consistently achieve or surpass monthly, quarterly, and annual revenue targets and profit margins. • Account Management Develop, strengthen, and expand relationships with existing clients to drive retention and growth. • Identify and pursue upselling or cross-selling opportunities aligned with account goals. • Conduct regular business reviews, tailored to each client’s needs and goals. • Showcase value to different stakeholders based on their function and interests. • Stay informed of competitive positioning and effectively differentiate our offerings. • Respond promptly to leads from Global Sales offices, DMOs, and other sources. • Cultivate strong on-site client experiences during events or group stays. • Client Service & Support Deliver exceptional customer service, responding to inquiries and requests promptly and professionally. • Maintain accurate and updated client records and sales documentation. • Demonstrate professionalism in resolving client concerns and mitigating escalations. • General Responsibilities Represent the brand as a true ambassador, articulating the company's vision and value in all client and industry engagements. • Build trust and rapport with clients while thoroughly qualifying their needs and decision-making processes. • Remain agile and responsive to market dynamics and team needs. • Ensure data accuracy across CRM and reporting platforms. • Consistently follow up on open leads with creative and effective sales tactics. • Provide regular updates on sales activity and pipeline status to leadership. • Complete additional duties as assigned by leadership.