• Create and Maintain medical benefit plan documents: Summary of Benefits & Coverage (SBC), Summary Plan Description (SPD); Benefit Plan Descriptions (BPD); Summary of Material Modifications (SMM) or Summary of Material Reduction (SMR). • Ensure documents comply with federal legislation including ERISA to cover topics such as what the plan provides, how the plan operates, when participation may begin, how to file a claim, appropriate communication of changes and how documents should be distributed. • Submit completed documents or projects within Service Level Agreement timeframes. • Work closely with internal customers to ensure correct documentation is in place. • Research Plan Document questions using internal and external sources to validate inquiry responses and documentation issues. • Maintain accurate data in various platforms for variety of end users. • Write procedure documentation in accordance with business goals and legal requirements. • Create Summary of Material Modifications (SMM) or Summary of Material Reduction in Covered Services or Benefits (SMR) as required.