• Lead and deliver multiple SaaS implementation projects from initiation through deployment, ensuring scope, timeline, and quality objectives are met • Create and maintain comprehensive project documentation, including charters, scopes, work breakdown structures, estimates, resource plans, schedules, budgets, and risk logs, updating plans as requirements evolve • Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy • Co-manage client engagements, including kickoff, scoping sessions, status updates, results presentations, and change requests • Manage customer expectations by understanding business drivers, use cases, and high-level objectives • Identify, track, and mitigate project risks with proactive corrective actions • Coordinate project staffing, defining roles, responsibilities, and resource needs throughout the lifecycle • Lead project meetings and workshops to drive alignment on deliverables, timelines, budgets, and implementation considerations • Monitor daily work progress, conduct quality reviews, and escalate timeline, scope, or resource issues when needed • Oversee project financials, including budget performance, cost controls, and variance management to meet profitability targets • Ensure completion of required project artifacts and adherence to organizational standards and methodologies • Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live • Provide timely and transparent status reporting on schedule, budget, progress, risks, and dependencies to stakeholders • Mentor and guide team members on engagement best practices and process improvements • Identify and support opportunities for follow-on work and new scopes with existing clients • Develop hands-on knowledge of the Resource Innovations SaaS platforms.