Solutions Consultant, Business Services
Location
New York
Posted
156 days ago
Salary
$113.1K - $188.5K / year
Bachelor Degree3 yrs expEnglishApacheCyber SecurityJava ScriptMy SQLPythonSwift
Job Description
• Partner with sales reps as a proactive participant in the sale of LNRS services to customer and/or partners.
• Present the breath of LNRS anti-fraud products and services, providing technical details of functionality, performance, security, best practices, and deployment architectures.
• Timely and through response to requests for information on functionality, performance, and security of LNRS offerings.
• Working knowledge of the competitive landscape for anti-fraud services and specific LNRS services.
• Identify customer challenges, stakeholders, and influencers, and from this information foster familiarity in support of sales and maintenance activities.
• Generate scoping documents, statements of work, POs, and collect relevant design details as appropriate to facilitate handoff to professional services.
• Teaming with professional services groups post sales to support future sales activities as identified during engagements.
• Demonstrated experience effectively working in a team environment and developing strong internal relationships across multiple business units.
• Establishes and maintains relationships with client contacts.
• Support marketing at trade show and industry forum events
• Must answer highly complex, technical questions from various prospects as well as from existing clients, including preparing technical Request for Proposal (RFP) and Request for Information (RFI) documentation.
• Must leverage InfoSec knowledge to understand and respond to customer-specific inquiries.
• Engage with client’s technical architects, software engineers, project and delivery managers, DevOps and security teams to ensure that all the business and technical requirements are met.
• Solutions design and software development of scripts, software, and tools required to ensure a successful customer deployment and use of LNRS services.
• Work in coordination with and under the direction of Professional Services to develop solution components for customer rollouts.
Job Requirements
- Bachelor’s degree in Business Related Major, Computer Science, Data Science, Information Systems, Information technology or equivalent.
- 3-5 years of preferred industry experience.
- Sales, Pre/Post-Sales experience in security, cyber security, fraud, payments industry or platform rules or policy engine a plus
- Must be able to travel up to 30% of the time.
- Aptitude in software development for practical problem-solving using Python, JavaScript, C, Swift, or other languages.
- Familiarity with IDEs.
- Knowledge of Internet protocols such as HTTP, FTP, REST, server technologies such as Apache and MySQL, and data formats such as XML, JSON, and CSV.
- Strong consultative skills with the ability to collaborate and explore options, demonstrate and effectively use active listening skills to understand client needs.
- Strong affinity to try new methods and new approaches to problem solving.
- Strong organizational and project management skills.
- Strong oral and written communication skills.
- Strong ability to deliver client presentations.
- Must be able to translate and communicate technical concepts to both technical and non-technical audiences.
- Possess analytical and problem-solving skills to solve complex business problems.
- Aptitude to quickly understand and articulate LexisNexis Risk Solutions product set.
- Possess relationship building skills and the ability to collaborate and interact effectively with internal and external clients.
- Strong time management skills and the ability to prioritize and handle multiple requests concurrently.
- Highly self-motivated.
- Ability to work in a fast paced team environment.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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