• Establish and cultivate effective technical relationships with customers to maintain existing business and gain new ones. • Provide commercial prospecting and anticipate technological developments. • Oversee individual technology projects within your scope of responsibility. • Seek solutions to issues using deep knowledge in one or more fields and wide knowledge across multiple specialties. • Identify and provide technical support to strategic customers with priority in the country or region. • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff. • Support the regional commercial team by providing training and other support to end users and transformer manufacturers. • Answer technical questions via email or Teams calls. • Write papers or make presentations at industry events to promote our products.