Providing a cyber-security program that protects against over 95% of cyber-threats
Reactive Support Engineer
Location
Kansas
Posted
36 days ago
Salary
$55K - $64K / year
Job Description
Job Requirements
- Associate’s degree in information technology or a related field, or equivalent experience.
- 3-5 years of IT Helpdesk experience within a Managed Services Provider (MSP) environment
- Advanced knowledge of IT and cybersecurity concepts
- Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
- Network+ or Security+ certification (preferred)
- Familiarity with TruMethods framework a plus.
Benefits
- Competitive salary and benefits package
- Opportunity to work in a dynamic and collaborative environment
- Ongoing training and professional development opportunities
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