• Own product strategy & execution: Define and deliver the roadmap aligned with company objectives, customer outcomes, and measurable ROI. • Result and Outcome Oriented: Displays a high level of urgency. • Lead and do: Influence teams and stay hands-on with research, data analysis, and product delivery. • Customer & data obsessed: Leverage data, user feedback, and behavioral analytics to inform product decisions and validate hypotheses. • End-to-end ownership: Manage the complete lifecycle — ideation, requirements, prioritization, launch, adoption, and iteration. • Drive clarity in ambiguity: Make smart, timely decisions even with imperfect information; balance speed with strategic rigor. • SaaS and platform mindset: Design and scale multi-tenant SaaS capabilities with a focus on reliability, configurability, and ease of integration. • Technical fluency: Understand APIs, data pipelines, and how AI/ML-driven solutions are built, integrated, and deployed to customers. • Retail domain understanding: Translate complex retail returns, claims, and post-purchase workflows into simple, high-impact digital experiences. • Cross-functional collaboration: Partner closely with engineering, data science, design, and GTM to drive alignment and deliver on roadmap priorities. • Client-facing leadership: Present product vision, prototypes, and outcomes to enterprise clients and internal executives with credibility and confidence.