• Administer and manage all employee leaves of absence, including FMLA, ADA, state-specific leaves, military leaves, and company-sponsored leaves. • Serve as the primary point of contact for employee questions regarding leave, eligibility, and plan processes • Responsible for assisting employees with FMLA/LOA in accordance with applicable law and Company policy, by providing required information to employees and obtaining proper documentation within required time frames • Conduct eligibility reviews, provide required notices, track time, and maintain compliant documentation throughout the leave cycle and keep HR Director abreast of leave status • Maintain compliance with federal, state, and local leave laws, including multi-state regulations for a remote workforce • Coordinate return-to-work processes with employees, managers, and HR leadership • Partner with payroll to ensure accurate pay, PTO usage, and benefits contributions during leaves • Maintain strict confidentiality and compliance with HIPAA when handling sensitive medical information • Maintains accurate and up-to-date human resources files, records, and documentation for related areas of responsibility • Deliver empathetic, professional employee support while maintaining confidentiality and consistency • Represent the Company in a positive manner through professional conduct, attitude, and appearance • Understand and comply with company policies and procedures • Follow Company Confidentiality and Security policies and procedures • Perform other duties as assigned