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Customer Happiness Manager
Location
United States
Posted
144 days ago
Salary
$25K - $45K / year
Job Description
Job Requirements
- 5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.)
- Experience automating support processes
- Great understanding of on-boarding and conversion rate optimization (CRO) techniques
- Entrepreneurial minded
- Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling
- Native-level English speaker
- Availability to work every other weekend.
Benefits
- Work from home;
- Paid paternal and maternal leave;
- Annual team retreat
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