Quantum Metric
The leader in Continuous Product Design.
Customer Success Engineer
Technical Customer SuccessTechnicalCustomer SuccessFull TimeRemoteTeam 501-1,000Since 2015H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
142 days ago
Salary
$90K - $120K / year
Bachelor DegreeEnglishAngularJava ScriptReactVue.js
Job Description
• Help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth.
• Understand the obstacles faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their goals.
Job Requirements
- Past experience developing, implementing, or managing digital solutions.
- Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles is preferred
- Experience with web technologies, analytics, front-end development, and best practices for UX/UI
- Development experience with HTML, CSS, and JavaScript. Experience with React, Angular, Vue, or native mobile is a plus
- Must exhibit proficiency in JavaScript development.
- Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf
- Expert knowledge of browser developer tools to test scripts & diagnose issues
- Familiarity with the page load lifecycle & techniques for performance optimization
- Strong project & time management skills. Must be able to multi-task while simultaneously juggling the needs of multiple clients
- Able to adapt quickly to changing priorities and capable of operating in an ambiguous environment.
- Excellent verbal and written communication skills with exemplary presentation skills.
- Socially capable and be able to connect with a diverse audience: senior leaders, middle managers, and individual contributors, both technical and non-technical
- 10% travel
Benefits
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
- FSA, DCFSA, and HSA accounts
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
- Healthy Rewards – Discount Programs
- Discounts on Pet Insurance
- 401k (with employer match) and Options / Equity
- 13 company holidays
- Unlimited Paid Time Off
- Sick leave
- Parental/Adoption Leave
- One-time stipend for work-at-home employees
- Monthly business expense stipend
- Flexible work environments
- Employee Discount Program (Perks at Work)
- Employee Referral Program
- Lead Referral Program
- MacBook and awesome swag delivered to your door
- Encouraging and collaborative culture
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
Related Guides
Related Categories
Related Job Pages
More Technical Customer Success Jobs
Technical Customer Success170 days ago
Full TimeRemoteTeam 1-10H1B No Sponsor
Customer Success Engineer enabling CrewAI adoption and integrations
CloudJavaScriptPython
United States
Customer Success Engineer
DeepgramBuilding foundational AI for speech transcription and understanding.
Technical Customer Success171 days ago
Full TimeRemoteTeam 51-200Since 2015H1B Sponsor
Customer Success Engineer driving enterprise adoption of Deepgram’s voice AI APIs.
Cloud
