As a Customer Success Engineer, you’ll be the technical bridge post‑sale: ensuring customers successfully adopt, integrate, and scale CrewAI for their workflows. Handle customer onboarding: guide initial technical setup, integrate CrewAI with customer infrastructure/tools Troubleshoot and resolve technical issues across API, SDK, deployment, performance Collaborate with Engineering, Product, DevRel to feed back customer insights Develop training materials and conduct workshops for customer teams Monitor usage/health metrics; proactively surface risks and propose solutions Advocate for customers in prioritizing feature requests and roadmap improvements