webAI™

A New Frontier for Human-AI Collaboration

Senior Account Solutions Architect

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

137 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglishCloudKubernetes

Job Description

• Customer Discovery & Business Alignment: Engage with customers and partners to uncover underlying business challenges, functional requirements, and long-term goals. Translate these insights into clear solution strategies. • Technical Strategy & Advisory: Act as a trusted advisor to customers, positioning how our solutions align with their business objectives without heavy sales emphasis. • Solution Architecture: Collaborate with product and engineering teams to define technical architectures, solution designs, and integration approaches tailored to customer requirements. • Cross-Functional Collaboration: Partner with Product Management, Engineering, Customer Success, and Marketing to ensure customer needs are directly influencing roadmaps and go-to-market priorities. • Product Demonstrations & Proof Points: Deliver compelling, high-quality solution demonstrations, proof-of-concept design sessions, and executive presentations aligned with business outcomes. • Partner & Ecosystem Engagement: Work with strategic partners to co-create solutions, identify joint value propositions, and support ecosystem integration opportunities. • Proposal & Documentation Support: Contribute to RFP responses, technical proposal content, and other customer-facing documents that require both business acumen and technical credibility. • Market & Competitive Insights: Stay informed on emerging industry trends, evolving technologies, and competitor offerings to position our solutions effectively at both technical and business levels. • Mentorship & Leadership: Guide and mentor junior Business Development Architects, sharing expertise in customer engagement methodologies, business discovery techniques, and solution design approaches. • Process Optimization: Continuously improve business requirement capture methods, feedback loops between customers and engineering, and best practices for enabling scalable solution development.

Job Requirements

  • Bachelor’s degree in Engineering, Computer Science, Business, or related field (or equivalent work experience).
  • 7+ years of experience in a Sales Engineering, Solutions Architect, Partner/Channel Engineering, Technical Marketing, or similar role, with at least 2 years in a senior or lead capacity.
  • Strong background in enterprise technology, ideally with SaaS, cloud, networking, security, AI/ML, or data-driven solutions.
  • Proven ability to translate complex technical concepts into business-focused narratives for both technical and non-technical audiences.
  • Experience engaging with C-level executives and strategic accounts to uncover and shape customer requirements.
  • Experience driving collaboration between business development/sales and engineering/product teams.
  • Excellent presentation, storytelling, and consultative customer engagement skills.
  • Sophisticated project management and organizational skills, with ability to juggle multiple accounts and priorities.
  • Familiarity with enterprise sales processes and tools (i.e.., Salesforce) combined with hands-on familiarity with technical tools (e.g., APIs, Kubernetes, automation, software-development lifecycle).

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision benefits package.
  • 401k Match (US-based only)
  • $200/mos Health and Wellness Stipend
  • $400/year Continuing Education Credit
  • $500/year Function Health subscription (US-based only)
  • Free parking, for in-office employees
  • Unlimited Approved PTO
  • Parental Leave for Eligible Employees
  • Supplemental Life Insurance

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