webAI™
A New Frontier for Human-AI Collaboration
Senior Account Solutions Architect
Location
United States
Posted
137 days ago
Salary
Not specified
Bachelor Degree7 yrs expEnglishCloudKubernetes
Job Description
• Customer Discovery & Business Alignment: Engage with customers and partners to uncover underlying business challenges, functional requirements, and long-term goals. Translate these insights into clear solution strategies.
• Technical Strategy & Advisory: Act as a trusted advisor to customers, positioning how our solutions align with their business objectives without heavy sales emphasis.
• Solution Architecture: Collaborate with product and engineering teams to define technical architectures, solution designs, and integration approaches tailored to customer requirements.
• Cross-Functional Collaboration: Partner with Product Management, Engineering, Customer Success, and Marketing to ensure customer needs are directly influencing roadmaps and go-to-market priorities.
• Product Demonstrations & Proof Points: Deliver compelling, high-quality solution demonstrations, proof-of-concept design sessions, and executive presentations aligned with business outcomes.
• Partner & Ecosystem Engagement: Work with strategic partners to co-create solutions, identify joint value propositions, and support ecosystem integration opportunities.
• Proposal & Documentation Support: Contribute to RFP responses, technical proposal content, and other customer-facing documents that require both business acumen and technical credibility.
• Market & Competitive Insights: Stay informed on emerging industry trends, evolving technologies, and competitor offerings to position our solutions effectively at both technical and business levels.
• Mentorship & Leadership: Guide and mentor junior Business Development Architects, sharing expertise in customer engagement methodologies, business discovery techniques, and solution design approaches.
• Process Optimization: Continuously improve business requirement capture methods, feedback loops between customers and engineering, and best practices for enabling scalable solution development.
Job Requirements
- Bachelor’s degree in Engineering, Computer Science, Business, or related field (or equivalent work experience).
- 7+ years of experience in a Sales Engineering, Solutions Architect, Partner/Channel Engineering, Technical Marketing, or similar role, with at least 2 years in a senior or lead capacity.
- Strong background in enterprise technology, ideally with SaaS, cloud, networking, security, AI/ML, or data-driven solutions.
- Proven ability to translate complex technical concepts into business-focused narratives for both technical and non-technical audiences.
- Experience engaging with C-level executives and strategic accounts to uncover and shape customer requirements.
- Experience driving collaboration between business development/sales and engineering/product teams.
- Excellent presentation, storytelling, and consultative customer engagement skills.
- Sophisticated project management and organizational skills, with ability to juggle multiple accounts and priorities.
- Familiarity with enterprise sales processes and tools (i.e.., Salesforce) combined with hands-on familiarity with technical tools (e.g., APIs, Kubernetes, automation, software-development lifecycle).
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision benefits package.
- 401k Match (US-based only)
- $200/mos Health and Wellness Stipend
- $400/year Continuing Education Credit
- $500/year Function Health subscription (US-based only)
- Free parking, for in-office employees
- Unlimited Approved PTO
- Parental Leave for Eligible Employees
- Supplemental Life Insurance
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