• Lead technical discovery and solution development while performing various pre-sales demos of NetBrain software both on-site and online for prospective customers consisting of network engineers, network managers, and key business stakeholders. • Partner with Account Executives to create and refine strategies to support customers and sales opportunities with a focus on shaping customer initiatives, demonstrating business impact and achieving the technical win. • Provide technical sales leadership and oversight in the NetBrain Assisted Proof of Concept process (POC) via on-site and remote meetings with customers, proving NetBrain’s functionality and value in the customer’s environment. • Perform deep analysis of customers' network environment by capturing IT management pain points, shaping requirements, understanding their impact and proposing the most suitable solutions and describing the associated value. • Provide technical leadership on network technologies and deployments to internal NetBrain teams including pre-sales, post-sales, advanced services, marketing, and product management. • Make recommendations on potential product improvements to the product development team according to customer feedback. • Train and assist customers on using the many features of NetBrain to manage their network. • Act as the technical point of contact to prospective customers via on-line meetings, phone or email. • Any other responsibilities assigned.