• Drive store performance in customer loyalty, satisfaction, sales, aftersales growth, and profitability through tailored marketing strategies and traffic management. • Design and implement marketing strategies that strengthen long-term customer relationships, leveraging internal technology and solutions with priority. • Foster and strengthen OEM relationships at the local levels to align on initiatives that drive customer satisfaction and store loyalty. • Provide expert guidance to Store Leaders on building and executing marketing strategies aligned with the Customer Ecosystem. • Partner with LAD Marketing team members and external partners to create impactful, customer-focused content and measure campaign success. • Collaborate with other RMOs to ideate and deliver on strategic business initiatives that align with customer loyalty goals. • Monitor and adapt to changing market conditions. Utilize industry research and critically evaluate campaign performance to continuously improve strategies and outcomes. • Champion the alignment and integration of key company initiatives and strategies, serving as a resource and advocate for Store Leaders and internal partners.