Resilinc

Strengthening the supply chains that power our lives.

Senior Product & Customer Marketing Manager – Agentic AI, Supply Chain Resilience

Supply ChainSupply ChainFull TimeRemoteTeam 201-500Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

130 days ago

Salary

$135K - $155K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Shape and amplify the story of Resilinc’s transformation. • Translate complex technology into compelling narratives that drive market leadership, customer engagement, and revenue growth. • Develop clear, differentiated positioning that connects AI and risk intelligence capabilities to customer value. • Build a unified narrative that resonates with business, technical, and executive audiences across industries. • Lead go-to-market planning and execution for new capabilities and initiatives, ensuring consistent messaging across teams. • Partner with Product, Sales, and Demand Gen to accelerate adoption and pipeline growth through data-backed storytelling. • Create programs that turn customer outcomes into proof points—case studies, webinars, and community engagement. • Partner with Customer Success to showcase measurable ROI and strengthen long-term customer relationships. • Maintain an expert view of the competitive and market landscape, identifying trends that shape our narrative. • Provide insights, tools, and analyses that inform strategy and sharpen differentiation. • Equip GTM teams with concise, high-impact messaging, content, and enablement materials that win deals. • Measure enablement success through adoption, win rates, and customer feedback.

Job Requirements

  • 7+ years (preferred) in B2B SaaS product marketing, with proven success in shaping narratives and launching complex products that drive measurable growth.
  • Strong experience marketing AI-powered, analytics, or enterprise software solutions.
  • Ability to distill technical depth into clear, persuasive storytelling for business audiences.
  • Experience collaborating across Product, Sales, Customer Success, and Demand Generation to execute go-to-market strategies.
  • Demonstrated success in customer marketing and advocacy, including building programs that highlight impact and outcomes.
  • Excellent written and verbal communication, storytelling, and executive presentation skills.
  • Familiarity with supply chain, manufacturing, or risk management domains is a plus but not required.
  • Bachelor's degree in marketing, business or similar, or equivalent experience.

Benefits

  • Full-stack benefits for health, wealth and wellbeing

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