• Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings. • You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement . Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support. • You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.