Securing Our World with Intelligence
Senior Systems Analyst – Gainsight
Location
United States
Posted
127 days ago
Salary
$109.5K - $164K / year
Job Description
Job Requirements
- 4+ years in a Customer Success Operations/Gainsight Admin role
- Level 3 Gainsight certification
- Proven ability to write high-quality solution design documents
- Proven ability to manage your work to a project schedule
- Strong orientation toward solutions, with structured process adherence
- Extensive Gainsight workflow, dashboard, and reporting experience
- Familiarity integrating Gainsight with Salesforce.com and project tools like JIRA
- Experience delivering within a defined release process and managing change control
- Experience with pooled and/or digital CSM models
- Excellent communication, collaborative, and stakeholder management skills.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401(k)
- Incentive compensation
- Equity
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