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ServiceNow Business Analyst

ServiceNowServiceNowContractRemoteTeam 51-200Since 2010H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

127 days ago

Salary

$24,000K / year

Bachelor Degree5 yrs expEnglishITSMSDLCService Now

Job Description

• This is a remote position. • Work as a business analyst to enhance ServiceNow offerings. • Collaborate with internal teams to build reports and dashboards based on business requirements. • Ensure the technical specifications meet business processes accurately.

Job Requirements

4+ years of experience working in an agile development environment as a business analyst
4+ years of ServiceNow experience including but not limited to the following:
a. Hands-on experience with working with ServiceNow core applications such as ITSM, ITBM, ITOM or HR
b. Building reports and dashboards for internal team use as well as end users
c. Basic understanding of the difference between business rules, client scripts, UI actions, UI policies and data policies, and when it is appropriate to use each
d. Hands on experience with modifying form and list views in ServiceNow
e. Experience setting up and managing a Visual Task Board (VTB)
Ability to understand business processes and translate into technical specifications
Working understanding of SDLC and Agile development best practices
Excellent oral and written communication skills (English language)
Strong conceptual and analytical skills, which demonstrates unique problem-solving approaches
Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
Customer-focused approach with outstanding interpersonal skills
Highly skilled with Microsoft Outlook, Word, Visio, Excel, PowerPoint and Teams