Ridgeline

The Industry Cloud Platform for Investment Management

Senior Consultant, Front Office

ConsultantConsultantFull TimeRemoteTeam 201-500Since 2017H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California, Nevada, New York

Posted

128 days ago

Salary

$128K - $153K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Engage customer leaders to understand, design, and deploy strategic workflows across the full investment management lifecycle • Configure and test Ridgeline software including portfolio management setup, compliance rules, data ingestion, trade order management, and reporting • Develop and apply deep expertise in investment management and Ridgeline software to ensure customer success • Collaborate with technical consultants to support the design, testing, and deployment of customer integrations • Partner with Product and Engineering to address product issues, provide enhancement recommendations, and translate customer feedback • Contribute to internal tools and templates that accelerate implementation efficiency and scalability • Think creatively and proactively solve problems while maintaining transparent communication • Support a collaborative and growth-oriented culture rooted in learning and teaching • Promote Ridgeline’s platform value to external stakeholders with clarity and enthusiasm • Mentor junior consultants, providing guidance and coaching as the team scales • Demonstrate Ridgeline’s Core Values and a “Security First” mindset • Travel domestically 25–30% to meet project and customer needs

Job Requirements

  • Bachelor’s degree in Business, Finance, Economics, or related field
  • 5+ years of experience implementing investment management software in a customer-facing role
  • Strong understanding of financial instruments and investment lifecycle workflows
  • Proven experience in configuring trade order and portfolio management systems
  • Familiarity with scalable business processes and customer training best practices
  • Demonstrated ability to manage escalations with professionalism and empathy
  • Passion for delivering high-quality customer service
  • Ability to work independently with minimal supervision
  • Quick learner with a strong aptitude for new technologies
  • Highly organized with exceptional time management skills
  • Excellent interpersonal and relationship-building abilities
  • Strong written and verbal communication skills, with the ability to simplify complex topics

Benefits

  • 100% of Ridgeline employees can participate in the Company Stock Plan
  • Unlimited vacation
  • Educational reimbursements
  • Wellness reimbursements
  • $0 cost employee insurance plans

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