Neocol
Helping Subscription Companies Scale & Grow
Senior Solution Engineer
Location
California
Posted
123 days ago
Salary
Not specified
EnglishCloudERP
Job Description
• Be a Trusted Advisor in the PreSales Cycle to existing customers and prospects.
• Provide industry best practice recommendations on functional and technical scenarios.
• Lead Discovery and Scoping sessions with prospects to advise, recommend, and acquire scope requirements to determine estimations.
• Provide architecture leadership across Salesforce and ERP Systems in the presales process in order to establish a guiding principle design for the project.
• Own and deliver our standard product demo, guiding prospects through key features and workflows to showcase how our solution solves their business challenges.
• Lead analysis of the customer’s current environment to detect critical deficiencies that could impact project success and determine Neocol roles necessary for success.
• Collaborate with SD to identify and analyze enterprise business drivers to derive useful business context for program justification.
• Create resource plans and proposals to co-present with SDs to prospects and customers.
• Contribute to existing and create reusable assets and artifacts in the presales including scoping questions, decks, proposal formats, SOW templates / language.
• Draft and create scope language for assumptions and in scope/out of scope for projects.
• Lead Sales to Delivery Handoff to ensure the delivery team has customer overview, project goals, and scope details.
• Articulate and present Program Roadmaps and provide / Program Oversight for Strategic Clients
• Exploring new Salesforce products and presenting POVs / Brownbag Sessions / Webinars
• Identify and participate in creation of Commercialization Strategy to solve common customer use cases and pain points
• Be aware of technology industry (AppExchange Apps, Salesforce Apps, Third Party Solutions) and market trends (Subscription, Consumption, Analytics) to determine their potential impact on system architectures
Job Requirements
- Quote to Cash Process and Common Use Case Familiarity / Domain Knowledge
- LucidChart / Diagramming Knowledge - Business Processes and ERD
- SaaS Subscription Terminology Knowledge (ARR, TCV, LTV)
- Salesforce Revenue Cloud, Sales Cloud, Legacy Salesforce CPQ/Billing Expertise
- Revenue Recognition Terminology Familiarity (ASC606, VSOE, SSP)
- Force.com Platform Knowledge (Data Modeling, Flow, Apex)
- ERP Familiarity (NetSuite/WorkDay/Sage Intacct)
- Cross Cloud Capability Familiarity (Experience/Service/B2B)
- Integration Design & Patterns Familiarity
- Familiarity with Salesforce Agentforce
Benefits
- Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
- Employer match 401(k) plan
- Medical, vision & dental benefit offerings
- Adoption Assistance Program
- Flexible PTO
- $140/month for home office expenses
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