• Proactively engage with assigned SMB RealGreen customer accounts to understand business needs and communicate product value • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health • Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities • Deliver tailored product demonstrations aligned to customer priorities and demo certification standards • Manage the expansion sales cycle: from discovery, negotiation, and closing (including preparation of sales agreements) • Upsell and cross-sell additional products and services to drive ARR • Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas • Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce