• Review and process incoming customer orders for accuracy, completeness, and compliance with Sales and Finance guidelines. • Consult with Sales on nonstandard deal structures, pricing models, and contract terms. • Audit customer contracts and ensure billing systems accurately reflect all contract terms. • Participate in resolving complex order issues in partnership with management. • Ensure timely and accurate invoices for recurring and usage-based billing models. • Maintain high data integrity across CRM systems. • Conduct credit evaluations for new and prospective customers. • Set up, provision, and manage customer accounts in billing and CRM systems. • Identify and implement improvements to operational workflows and system automation. • Support internal audits and compliance initiatives related to contracts, billing practices, and customer data management. • Assist with Accounts Receivable functions as requested. • Assist with financial review and special projects as needed. • Perform other duties as assigned based on company needs.