• Serve as the primary security point of contact for enterprise customer questions, requests, and concerns • Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements • Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations. • Facilitate customer assurance activities through our Customer Assurance Activities Service Desk • Provide escalation support for complex security questionnaires, RFPs, and risk assessments • Perform comprehensive contract reviews for both customer agreements and vendor relationships • Analyze security and compliance clauses in legal documents • Provide risk-based recommendations and remediation guidance for contractual security requirements • Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals. • Document and track contract-related security obligations • Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials. • Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security-related customer trends and improvement areas • Build and strengthen GitLab's security brand within the industry • Maintain and enhance GitLab's Trust Center and self-service security resources • Provide strategic recommendations based on customer security concerns in support of revenue growth • Participate in Quarterly Business Reviews to inform product and security roadmap decisions • Mentor and provide guidance to Security Assurance team members • Drive continuous improvement of Field Security processes and documentation • Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers