Hotel Engine
Innovating business travel with a free-to-use hotel booking platform.
Strategic Partner Success Manager – Construction
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 201-500Since 2018H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
115 days ago
Salary
$120K - $135K / year
5 yrs expEnglish
Job Description
• Partner Onboarding & Activation: Execute and refine our standardized onboarding playbook, collaborating with our Partner Programs team to ensure newly signed partners are activated efficiently and effectively.
• Relationship Management: Develop and maintain strong, long-term relationships with a portfolio of existing partners (ranging from small to large), understanding their business needs and serving as their primary strategic point of contact.
• Joint Business Planning: Collaborate with key partners to develop joint business plans, go-to-market strategies, and co-marketing initiatives, with a strong focus on tailoring these joint strategies for the construction industry.
• Partner Enablement: Deliver comprehensive training and sales collateral, acting as the subject matter expert who works with our Partner Programs & Ops team to adapt and iterate on enablement materials for your partners.
• Performance Management: Monitor partner performance, establish shared KPIs and goals, and conduct regular Quarterly Business Reviews (QBRs) to review success, identify challenges, and uncover new growth opportunities.
• Cross-functional Collaboration: Work closely with our Business Development team to ensure a seamless handoff of new partners. Act as the "voice of the partner" internally, liaising with Sales, Marketing, Partner Programs & Ops, and Product to provide market feedback and ensure alignment.
• Conflict & Program Management: Proactively identify and address any business challenges partners face, resolving any issues or conflicts that may arise to maintain a positive and productive relationship.
Job Requirements
- 5-7+ years of direct experience in Partner Success, Channel Account Management, or Strategic Alliances, with a required focus on managing partners in the construction technology or construction services sector.
- Deep understanding of the construction industry's business drivers, ecosystem, procurement cycles, and software landscape (e.g., project management software, ERPs, field service tools).
- Familiarity with the key ecosystems built around platforms like Trimble, Autodesk, Procore, and Intuit, including their surrounding tech and services partners, is a strong plus.
- Proven track record of building, managing, and growing a portfolio of successful B2B partnerships.
- Demonstrable experience executing and refining joint GTM plans, co-marketing campaigns, and partner enablement programs.
- Excellent communication, negotiation, and interpersonal skills, with a proven ability to build trust and C-level relationships.
- Strong problem-solving abilities and a proactive, results-oriented mindset.
- Data-driven and analytical; comfortable tracking performance metrics, setting goals, and presenting regular reports on partner performance to senior management.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Benefits
- Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
- Benefits: Check out our full list at engine.com/culture.
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.
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