Your partner on energy generation equipments

Solutions Engineering Manager

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 51-200Since 2004H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

114 days ago

Salary

Not specified

5 yrs expEnglishRustType Script

Job Description

• Lead and grow a high-agency Solutions Engineering team supporting integrations, debugging, and automation • Establish best practices for technical support, customer onboarding, and developer enablement • Define metrics around support efficiency, integration speed, quality and customer satisfaction • Partner cross-functionally with Product and Engineering to surface insights, shape roadmap priorities, and close feedback loops • Architect automation and tooling (e.g. SDK improvements, self-serve dashboards, AI-powered support flows) • Support high-value customers directly on complex or high-urgency integrations • Coach and mentor team members on technical depth, communication, and ownership • Champion for reliability, simplicity, and performance in everything we ship

Job Requirements

5+ years in technical roles (engineering, solutions engineering or technical support)
2+ years leading or mentoring technical teams
Strong coding ability (TypeScript & Rust preferred)
Proven experience improving developer workflows, processes, and automation
Excellent communicator with empathy for both engineers and customers
Deep understanding of crypto ecosystems (Solana preferred)
High agency and comfort operating in a fast-moving, early-stage environment
Nice to Have: Open-source experience or contributions to Solana tooling
Nice to Have: Prior startup experience or work in a small, fast-moving team
Nice to Have: Exposure to pre-sales engineering, enterprise integrations, or technical account management

Benefits

Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel
High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom
Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales
Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team
Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps