• Lead and support D365 CE Customer Service implementations with a focus on migration from On-Prem to Online • Configure, customize, and extend D365 CE applications to meet business and functional requirements • Develop plugins, custom workflows, Power Automate flows, and integrations using C#, .NET, and Power Platform tools • Conduct data migration activities including analysis, mapping, cleansing, and validation • Troubleshoot and resolve issues related to data, integration, and performance during and after migration • Work collaboratively with business analysts, functional consultants, and project managers to deliver quality solutions • Ensure compliance with organizational and security standards, including adherence to USME and DOD clearance protocols • Prepare and maintain technical design documentation and migration artifacts • Participate in solution testing, user training, and go-live support • Stay current with Microsoft updates, best practices, and platform enhancements