• Design and develop comprehensive, high-quality eLearning programs for Veeva Safety modules, including case intake, case processing, submissions, and aggregate reporting • Utilize modern authoring tools and interactive formats (e.g., video, graphic design, interactive eLearning) to build, deploy, and update courses and supporting materials • Translate complex technical subjects and regulatory requirements into clear, concise, and engaging instructional content for both functional and technical users • Develop training content meticulously aligned with Veeva Safety features, global industry best practices, and stringent regulatory requirements (e.g., expedited/periodic reporting, Regional Health Authority guidance, and ICH E2B R3) • Conduct thorough instructional research and task analysis to ensure learning content reflects real-world Veeva Safety use cases and role contexts • Manage the end-to-end curriculum development lifecycle, spanning analysis, design, development, implementation, and evaluation • Collaborate cross-functionally with Subject Matter Experts (SMEs) and stakeholders to validate learning objectives, confirm technical accuracy, and integrate feedback effectively • Maintain a deep working expertise in Veeva Safety and Vault Platform technologies • Drive all assigned projects with accuracy, transparency, and a strong commitment to meeting established deadlines and milestones • Stay current with industry trends, learning best practices, and emerging technologies to continuously enhance training delivery methods