TRM Labs
Blockchain intelligence solutions to detect, monitor and investigate fraud and financial crime in digital assets.
Account Director, Law Enforcement
Location
United States
Posted
115 days ago
Salary
Not specified
8 yrs expEnglishReact
Job Description
• Account Mapping - Connect with all the current key stakeholders within US Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Prospecting - Discover new stakeholders within the US Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
• Nurturing - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
• Account Planning - Create and execute strategic plans for US Law Enforcement to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
• Product and Subject Matter Expertise - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
• Customer Advocacy - Proactively gather and prioritize customer feedback and champion it within TRM
• Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback
Job Requirements
- At least 8+ years of experience selling SaaS products into federal agencies
- Strong knowledge of US Law Enforcement accounts and their workflows
- Knows government contracting and has a rich set of Partners across Government.
- Strong customer-facing presentation/listening skills with the ability to establish credibility with senior SLED executives
- A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
- Adaptable. Goals can change fast. You anticipate and react quickly
- Autonomous, collaborative and an excellent communicator
Benefits
- PTO
- Holidays
- Parental Leave for full time employees
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