Owner.com
All-in-one digital presence for restaurants. Powering websites, online ordering, marketing, recruiting and more.
People Business Partner, CX, G&A
Location
United States
Posted
114 days ago
Salary
$145K - $155K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Collaborate with CX + G&A leadership to understand business needs and develop People Ops strategies that drive organizational effectiveness and support rapid growth.
• Partner with our Talent team to attract and hire top talent at an accelerated rate; develop retention strategies to drive business growth.
• Design and implement training programs and career development initiatives that equip team members with the skills necessary for success in their roles and support career advancement.
• Partner with leadership, providing guidance on performance management to foster a culture of accountability and recognition in a high talent density culture.
• Champion initiatives that promote Owner’s values and drive positive workplace culture and employee engagement. Gather and analyze employee feedback to drive improvements.
• Utilize People Ops metrics and analytics to assess the effectiveness of People Ops programs and make data-driven decisions that align with business objectives.
• Ensure People Ops practices comply with legal regulations in consideration of a global workforce and develop policies that support the business and meet country specific needs.
Job Requirements
- Minimum of 5 + years of demonstrated experience in People Operations, with a focus on business partnership of the CX & G&A functions, preferably in a start-up environment and supporting a global workforce.
- Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.
- Proven Experience creating and implementing strategies that drive organizational effectiveness.
- Strong Knowledge and understanding of local legislation as it relates the the U.S. and LATAM (Mexico & Colombia). ***Spanish speaking a big plus!***
- Expertise in organizational development, including a strong understanding of talent acquisition, employee engagement and performance management.
- Excellent judgement and problem thinking skills.
- Proficiency in HR tech stack (preferably Rippling HRIS & Lattice), with the ability to interpret data and drive actionable insights.
- Excellent communication, interpersonal, and leadership skills with the ability to influence and empower team members at all levels.
Benefits
- This role's base salary range budget is **$145k-155k USD / $140-150k CAD**, plus a generous pre-IPO equity package.
- Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks!
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