Owner.com

All-in-one digital presence for restaurants. Powering websites, online ordering, marketing, recruiting and more.

People Business Partner, CX, G&A

People OperationsPeople OperationsFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

114 days ago

Salary

$145K - $155K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Collaborate with CX + G&A leadership to understand business needs and develop People Ops strategies that drive organizational effectiveness and support rapid growth. • Partner with our Talent team to attract and hire top talent at an accelerated rate; develop retention strategies to drive business growth. • Design and implement training programs and career development initiatives that equip team members with the skills necessary for success in their roles and support career advancement. • Partner with leadership, providing guidance on performance management to foster a culture of accountability and recognition in a high talent density culture. • Champion initiatives that promote Owner’s values and drive positive workplace culture and employee engagement. Gather and analyze employee feedback to drive improvements. • Utilize People Ops metrics and analytics to assess the effectiveness of People Ops programs and make data-driven decisions that align with business objectives. • Ensure People Ops practices comply with legal regulations in consideration of a global workforce and develop policies that support the business and meet country specific needs.

Job Requirements

  • Minimum of 5 + years of demonstrated experience in People Operations, with a focus on business partnership of the CX & G&A functions, preferably in a start-up environment and supporting a global workforce.
  • Thrives in a dynamic, fast-paced startup environment with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.
  • Proven Experience creating and implementing strategies that drive organizational effectiveness.
  • Strong Knowledge and understanding of local legislation as it relates the the U.S. and LATAM (Mexico & Colombia). ***Spanish speaking a big plus!***
  • Expertise in organizational development, including a strong understanding of talent acquisition, employee engagement and performance management.
  • Excellent judgement and problem thinking skills.
  • Proficiency in HR tech stack (preferably Rippling HRIS & Lattice), with the ability to interpret data and drive actionable insights.
  • Excellent communication, interpersonal, and leadership skills with the ability to influence and empower team members at all levels.

Benefits

  • This role's base salary range budget is **$145k-155k USD / $140-150k CAD**, plus a generous pre-IPO equity package.
  • Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks!

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