• Develop strong, trusted connections with clinicians and clinical leaders • Lead onboarding and provide ongoing, high-quality training sessions • Create and maintain clear resources that support clinician learning • Track engagement and usage metrics and take action when needed • Understand clinical workflows and help clinicians apply Roger effectively • Identify pain points, troubleshoot problems, and coordinate resolutions • Capture clinician insights and relay them to guide product improvements • Support renewals and expansion by demonstrating clinical value