• Coordinate stakeholders to support account business objectives through the development and execution of functional success plans • Help the client gain maximum value through all stages of the customer life cycle, from agreement signing to launch to close • Lead efforts to modify existing processes or tools to improve client engagements across the organization • Provide oversight in driving issues to resolution when business is at risk • Coordinate and manage multiple projects simultaneously • Evaluate and monitor the quality and performance of all projects • Establish and maintain strategic relationships with key customer stakeholders • Deliver internal auction success reviews to provide valuable insights back to the business • Recommend auction success strategies based on client feedback • Develop and manage project timelines and task lists • Develop and maintain strong relationships with clients • Manage projects in an efficient, timely, and cost-effective manner • Prioritize tasks by urgency that are aligned with the clients evolving priorities • Set goals and achieve them by a stated date/time • Take an analytical approach to problem solving • Develop quick and creative solutions for project issues • Complete all job tasks accurately and on-time • Adhere to established processes and procedures to insure timely and accurate delivery of Client’s services • Keep management informed regularly of events/issues that could impact client relationship • Understand and manage the execution of tasks while setting proper expectations that are aligned with company metrics to achieve Client’s sales goals. • Think strategically and tactically to meet Client’s needs, to improve current services or to deliver new services.