Outbound Call Center Agent

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 201-500Since 1992H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

111 days ago

Salary

$15 - $16 / hour

1 yr expExperience acceptedEnglish

Job Description

• Receive in-depth training. • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. • Secure financial gifts from donors and prospective donors on behalf of our clients. • Maintain minimum fundraising and productivity metrics.

Job Requirements

  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Dedicated wired internet connection
  • A quiet place to work at home free from normal household interruptions
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits

  • $15-$16 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week).
  • Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

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