MBA Consult US

Mutually beneficial debt management solutions

Call Centre Representative – Debt Collection, Fluent Spanish Required

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 1-10Company SiteLinkedIn

Location

United States

Posted

111 days ago

Salary

$23 - $29 / hour

High SchoolSpanishEnglish

Job Description

• Manage inbound and outbound collection calls • Negotiate and arrange payment plans with clients • Handle claims settlements in line with company policies • Maintain accurate records and database entries • Resolve cases efficiently while ensuring compliance with regulations

Job Requirements

  • Spanish: Native speaker
  • English: Fluent / professional working proficiency
  • Previous experience in debt collection or financial services within a call centre environment (strongly preferred)
  • Minimum of a high school diploma or equivalent
  • Excellent written and verbal communication skills in English
  • Proficient in Microsoft Word, Excel, and Outlook
  • Strong problem-solving , negotiation , and time management skills
  • Reliable , detail-oriented, and able to work both independently and as part of a team
  • Clean criminal record

Benefits

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
  • Opportunities for professional development and career growth
  • Employee Assistance Programs
  • Recognition programs for outstanding performance
  • Company-sponsored events and activities

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