• Lead day-to-day administration of all leave programs, including FMLA, ADA, state‑mandated leaves, parental leave, and short‑ and long‑term disability. • Serve as subject-matter expert and escalation point for complex leave cases; advise HR partners, managers, and employees. • Manage relationships with third‑party administrators (TPAs), ensuring accurate case handling, compliance, and strong service levels. • Maintain up-to-date leave policies; recommend updates based on legislation, workforce needs, and best practices. • Ensure compliance across federal, state, and local leave regulations; maintain documentation standards and reporting. • Support the administration of all health and welfare programs (medical, dental, vision, life, disability, HSA/FSA, COBRA). • Manage or support 401(k) and retirement plan administration, including vendor coordination, employee education, plan operations, and compliance activities. • Support annual open enrollment, including planning, communication development, HRIS configuration, testing, and issue resolution. • Partner with HRIS and Payroll to ensure data accuracy, system integrity, and effective process integrations. • Oversee vendor relationships; monitor service delivery, resolve escalations, and support RFPs as needed. • Create and deliver benefits communications that enhance employee understanding and engagement. • Assist with benefits budgeting, reporting, and cost analysis to support strategic planning. • Ensure compliance with ERISA, ACA, HIPAA, IRS, DOL, FMLA, ADA, and state leave laws. • Maintain all required plan documents, SPDs, notices, and filings. • Partner with Legal, vendors and external consultants on regulatory changes and compliance requirements.