Nextiva

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Territory Partner Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

33 days ago

Salary

$100K - $190K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Own a focused portfolio of named channel partners and identify, recruit, and enable partner types with the capability and appetite to lead with Nextiva’s CX and collaboration solutions. • Develop and execute a comprehensive territory partner plan that drives pipeline generation, revenue growth, and long-term partner success, including clear segmentation, prioritization, and go-to-market strategies by partner type. • Define and communicate clear partner expectations, success metrics, and joint business objectives, while outlining how Nextiva will support partners through enablement, marketing, sales alignment, and technical resources. • Drive partner-led demand generation by collaborating closely with Marketing, Sales Engineering, Training, and Product teams to ensure partners are fully enabled to position, sell, and implement Nextiva solutions effectively. • Maintain tight alignment with Channel Sales leadership and field sales teams to ensure accurate weekly, monthly, and quarterly pipeline forecasting, and to consistently meet or exceed assigned territory revenue targets. • Lead regular partner business reviews to assess performance, pipeline health, enablement needs, and growth opportunities, using data-driven insights to course-correct and accelerate results. • Serve as the primary escalation point and advocate for partners internally, ensuring partner feedback, market insights, and competitive intelligence are effectively communicated to internal stakeholders. • Work cross-functionally to identify partner challenges and define scalable, measurable solutions that improve partner experience, increase attach rates, and drive long-term retention. • Act as the voice of the partner internally, ensuring timely communication of product updates, pricing changes, and strategic initiatives while reinforcing Nextiva’s value proposition externally.

Job Requirements

  • 2+ years of channel sales experience
  • Experience in the CCaaS/CX space strongly preferred
  • Demonstrated track record of training, coaching, motivating, growing, and retaining successful strategic partners
  • Reference-able success of driving partner business and marketing strategy
  • Ability to identify and prioritize opportunities
  • Ability to communicate effectively (written and verbal) and to build relationships quickly at all levels in an organization
  • Display an understanding of a partner economic model
  • Quickly establish internal and external productive working relationships and promote effective teamwork
  • Successful indirect sales experience with Channel go-to-market motions
  • Ability to adapt quickly to changes in roles and responsibilities
  • Must be a high-energy, motivated self-starter
  • Proven success with self-direction and the ability to work independently but also collaborate and work with a cross-functional team
  • Strong organizational and time management skills
  • Analytical thinker with proven ability to metric and govern

Benefits

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
  • Insurance 💼 - Life, disability, and supplemental indemnity plans
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
  • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

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