Upshop

AI-Powered Total Store Operations Platform

Senior Manager, New Customer Acquisition, Sales Team

SalesSalesFull TimeRemoteTeam 51-200Since 1993H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

103 days ago

Salary

Not specified

Bachelor Degree10 yrs expEnglish

Job Description

• Lead Upshop’s team of Account Executives responsible for acquiring new customers across grocery, non-grocery retail, and convenience retail. • Drive new logo growth by developing sales talent, enabling consistent execution, and accelerating Upshop’s penetration into adjacent market segments. • Serve as a hands-on coach focused on skill development, deal strategy, territory planning, and continuous performance improvement. • Develop a diverse team of Account Executives by recognizing individual strengths and selling styles while reinforcing consistent, structured sales practices. • Build a culture of accountability, learning, inclusion, and high achievement through structured operating rhythms, feedback, and individualized development plans. • Use AI-driven tools and insights to support coaching conversations, improve activity quality, and drive efficiency across the team. • Build a sustainable and predictable pipeline engine for new customer acquisition. • Partner with marketing to align demand generation, campaigns, and messaging to segment needs and market opportunities.

Job Requirements

  • 7–10+ years of B2B SaaS sales experience, including 3+ years managing sales teams.
  • Demonstrated success building sustainable, predictable pipelines in new or emerging markets.
  • Experience using AI or analytics tools to evaluate activity patterns, improve focus, and enhance coaching effectiveness.
  • Proven ability to lead diverse sales teams, leveraging individual strengths while maintaining alignment to a unified methodology.
  • Strong experience selling into multi-unit retail organizations—grocery or convenience strongly preferred.
  • Ability to coach and support Account Executives through complex, multi-stakeholder enterprise sales cycles.
  • Strong analytical capabilities with proficiency in forecasting, pipeline management, and data-driven decision-making.
  • Excellent communication, executive presence, and cross-functional collaboration skills.
  • Ability to thrive in a fast-paced, high-growth environment.

Benefits

  • Competitive compensation with performance-based incentives
  • Comprehensive benefits package
  • A collaborative, mission-driven culture
  • The opportunity to shape the next phase of growth for a category-leading retail SaaS platform

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