• Lead and mentor the Senior Living engineering organization (Sales Tech, Web, CRM/Salesforce, QA), fostering a culture of collaboration, ownership, and delivery excellence. • Translate stakeholder-driven initiatives into actionable engineering plans and ensure consistent, predictable execution across teams. • Establish and maintain clear delivery frameworks, planning cadences, and communication rhythms across the engineering organization. • Ensure teams have the structure, tools, and support needed to deliver on roadmap commitments with high quality and reliability. • Define and monitor key engineering metrics related to delivery performance, system stability, and operational efficiency. • Oversee a cross-functional Salesforce engineering team that supports multiple product domains, ensuring alignment of priorities, resource planning, and technical execution across the Senior Living and other engineering organizations. • Lead a centralized QA organization, including a QA Manager, responsible for defining and promoting quality assurance best practices, optimizing QA resourcing across multiple engineering orgs, and advancing AI-enabled testing tools and validation processes to improve speed and accuracy without compromising release quality. • Partner closely with Product and TPM peers to align business priorities, refine requirements, and develop realistic delivery plans. • Collaborate with stakeholders across Sales, Marketing, Operations, and Data to ensure technology solutions meet business outcomes. • Serve as a key liaison between engineering and non-technical stakeholders, ensuring clear communication of scope, timelines, risks, and tradeoffs. • Contribute to cross-functional planning and prioritization processes, ensuring engineering capacity is allocated effectively across initiatives. • Oversee day-to-day technical execution and operational performance for Senior Living platforms, including CRM-integrated systems, lead management tools, and marketing web properties. • Drive accountability for technical quality, security, scalability, and maintainability within the engineering organization. • Partner with architecture and infrastructure teams to align on shared patterns, frameworks, and standards. • Champion disciplined use of AI-assisted development tools to improve velocity, ensuring results are validated and quality remains uncompromised. • Lead and develop a team of Engineering Directors and Senior Managers, fostering professional growth, accountability, and engagement. • Build a culture of clarity, ownership, and continuous improvement focused on measurable outcomes. • Partner with People and Talent teams to recruit, retain, and develop top engineering talent.