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A&D Inside Sales Coordinator

Inside SalesSalesFull TimeRemoteTeam 10,001+Since 1966H1B No SponsorCompany Site LinkedIn

Location

Pennsylvania

Posted

99 days ago

Salary

$24 - $35 / hour

Associate Degree6 yrs expEnglishERPOracle

Job Description

• Identify, qualify, and follow up on leads that come into the A&D business group. • Quote generation and approval tracking. • Process improvements/development support. • Documentation and customer portal support. • Respond to customer inquiries in a timely and professional manner. • Act as liaison between Customers and Sales Account Managers. • Receive, validate, process, and track customer’s purchase orders using company’s ERP system as well as acknowledge orders once scheduled/rescheduled. • Provide sales order updates, issue RMA documentation. • Proactive, self-directed daily follow-up on job related tasks.

Job Requirements

Minimum Associate Degree. Bachelor’s Degree preferred.
Minimum of 6-8 years of related experience.
Prior customer service, order administration, and/or sales support experience in a technical environment required.
Experience preparing or processing quotes required.
Experience processing sales orders and RMAs required.
Experience communicating directly with customers required.
Technical background, knowledge, or experience preferred.
Sales training and onboarding experience preferred.
Experience with Microsoft Office 365 tools required.
Familiarity with an ERP system required (IFS and/or Oracle is ideal).
Familiarity with a CRM database system required (Salesforce is ideal).