• Manage customer projects from initiation to project closeout • Determine stakeholder requirements and develop detailed project plans. • Drive the progress, management, performance, and completion of projects. • Share project status reports and escalate risks as appropriate to management. • Develop excellent working relationships with customers and research partners. • Conduct and lead project meetings including agenda setting, materials preparation, and recording meeting notes and task assignments. • Communicate with external stakeholders in a professional manner. • Work with key internal stakeholders in cross-functional teams. • Coordinate with internal teams to answer customer inquiries in a timely manner. • Respectfully hold people accountable for their project roles and deliverables. • Build mutual trust and encourage cooperation among team members; facilitate consensus building and working across various styles.