• Collaborate with the CEO to execute and advance the company's strategic vision, ensuring alignment across departments and functions. • Translate the vision into actionable plans, initiatives, and metrics, and communicate that vision to the company and externally as needed. • Lead the annual strategic planning process along with the CEO and members of the management team. • Drive operational efficiency in line with strategic value creation initiatives and growth goals by identifying areas for improvement, implementing best practices, and optimizing processes to enhance productivity and profitability. • Serve as a liaison between the CEO, CFO and the leadership team, fostering effective communication and alignment of goals and initiatives. • Work closely with the entire leadership team to drive critical growth initiatives and value creation priorities. • Partner with commercial teams to identify technology-enabled opportunities in the market • Drive cross-functional initiatives that don't fit neatly into existing organizational structures. • Establish key performance indicators (KPIs) and metrics to track progress against strategic objectives, identify trends and opportunities across sales, marketing and financial performance and provide insights to the CEO and leadership team. • Collaborate with the CFO to provide insights and recommendations based on financial data to support strategic decision-making. • Provide direct support to the CEO, including preparing for and running key team and cross-functional meetings such as leadership meetings, monthly business reviews, board meetings, and occasional off-sites/on-sites. • Develop business cases and implementation plans for new technology deployments, service offering, or delivery model innovations. • Prepare compelling presentations and memos, ensuring clear and effective communication across all levels of the company.