• Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation. • Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments. • Integrate Git version control and maintain release integrity through proper change management. • Collaborate with developers and analysts to plan and execute release schedules. • Implement and document Change and Configuration Management standards and procedures. • Ensure compliance with security and audit requirements in all deployment activities. • Create and manage Salesforce system changes, configurations, and enhancements. • Modify Salesforce functionality to improve usability and efficiency. • Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules. • Grant, remove, and maintain user licenses while minimizing disruption to users. • Communicate system updates and enhancements to business users. • Monitor system usage, mentor users, and promote adoption of new features. • Continuously identify and implement improvements to enhance the end-user experience. • Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities. • Maintain data quality standards across all Salesforce objects. • Manage OwnBackup data backup, recovery, and data seeding processes. • Monitor exception logs and resolve integration and synchronization errors. • Create and maintain dashboards, reports, and report folders to support business needs. • Document processes, data flows, configuration changes, and release activities. • Develop and maintain training materials and process documentation for system users.