• Collaborate with customers to identify their quality objectives and risk profiles, and develop tailored plans to enhance valuation quality. • Gather and analyze customer and client feedback to identify improvement opportunities and share insights with product teams. • Facilitate the onboarding of new customers through training sessions and ongoing feedback discussions to ensure a smooth implementation process. • Maintain effective communication with cross-functional partners throughout the product cycle, ensuring transparency regarding project rationale and progress. • Work alongside product and executive teams to align user goals, business requirements, and technical constraints within high-level strategies. • Contribute to the evolution of our design system by considering brand, product, and voice in your recommendations. • Actively engage in refining processes, reporting structures, and rule sets to drive improvements in appraisal quality.