• Help customers succeed and grow with Wiz: Create programs that help users adopt features faster, troubleshoot with peers, explore new use cases, discover the latest resources, and learn from other customers who are one step ahead. • Foster connection and belonging: Build dedicated spaces for specific roles, regions, or industries so a large global community feels more personal. Actively recruit new members, spotlight engaged members, help members build their personal brand, and create programs that help customers learn from each other. • Encourage feedback that shapes the product: Build clear loops for customers to share product ideas, highlight where they’re getting stuck, and see how their input drives future direction. Partner closely with product teams to bring real-time customer insights into their workflow. • Scale self-service and peer support: Grow a healthy network of moderators and members who help answer questions across time zones. Recognize and celebrate top contributors to deepen engagement and loyalty. • Track, measure, optimize: Use data to understand what drives adoption, satisfaction, and engagement. Share insights that help the business see the value of community.