• Develop and own full end to end suite of payment rails, systems, and customer facing experiences across products. • Drive the enhancement of financial services and products, including mobile apps, online account management tools, and virtual payment solutions. Continuously improve the user experience and add features to meet changing customer needs. • Collaborate with internal stakeholders to identify opportunities within the organization's operational processes. Develop internal financial solutions, such as automated reporting tools, data analytics platforms, and workflow optimization systems, to increase efficiency and streamline operations. • Work closely with compliance and legal to ensure that all products adhere to relevant financial regulations and industry standards. Mitigate potential risks through robust product design and implementation. Stay up-to-date with changes in industry regulations and security protocols. • Conduct user research and market analysis to understand customer preferences, pain points, and emerging trends. Utilize these insights to inform product development decisions. • Partner with engineering throughout the development lifecycle. Provide clear and detailed product requirements, prioritize features, and ensure the timely delivery of high-quality solutions. Implement necessary measures to safeguard customer data and ensure compliance with relevant laws. • Utilize data analytics and performance metrics to assess product performance, identify areas for improvement, and make data-driven decisions to optimize products. • Work closely with customer support teams to address customer inquiries, feedback, and issues related to products. Continuously strive to improve customer satisfaction and retention. • Develop and communicate a clear product roadmap and strategy. Align the product vision with the Flex's overall objectives.