Formfactor

Система развития навыков дизайнера продукта и помощь в трудоустройстве

Senior Field Service Engineer

Field EngineerField EngineerFull TimeRemoteTeam 11-50Company SiteLinkedIn

Location

New Hampshire + 2 moreAll locations: New Hampshire, Massachusetts, Vermont

Posted

88 days ago

Salary

$72.1K - $94.6K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Deliver advanced technical support and service to customers • Ensure optimal performance of FormFactor probe systems and accessories • Perform preventive and corrective maintenance at customer sites • Install FormFactor probe systems and accessories • Troubleshoot and repair equipment • Communicate effectively with customers • Complete work orders and service calls in a timely manner • Participate in training and certification activities • Conduct technical training for Field Service Engineers and end-users • Manage and resolve technical escalations • Collaborate with internal departments (Engineering, Product Management, etc.)

Job Requirements

  • Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work
  • Analytical Problem Solving
  • Detail-Oriented
  • High Reliability
  • Microsoft Office 365
  • Punctuality
  • Teamwork
  • Working Independently

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability coverage
  • 401(k) with company match
  • employee stock purchase plan (ESPP)
  • paid time off
  • quarterly profit-sharing bonuses
  • flexible spending or savings accounts

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