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Senior IT Support Administrator

IT SupportIT SupportFull TimeRemoteTeam 51-200Since 1995H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

84 days ago

Salary

$85K - $90K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Deliver exceptional IT support services ensuring high stakeholder satisfaction. • Resolve technology issues and execute security and compliance processes. • Provide outstanding service to stakeholders ensuring productivity of executives and staff. • Maintain and monitor technology systems for security, compliance, and reliability. • Serve as the main point of contact for technology support responding to IT issues and requests. • Track, manage, and resolve help desk tickets with clear communication.

Job Requirements

Bachelor’s degree in STEM preferred or at least three years in a comparable IT support role.
Extensive hands-on experience with Entra administration supporting Microsoft and Apple environments.
Experience providing IT support to executive-level stakeholders, with discretion and professionalism.
Strong understanding of IT security principles and hands-on experience implementing security best practices to safeguard data.
Commitment to confidentiality and integrity in technology support.
Extensive hands-on experience administering Microsoft 365 environments.
Strong analytical capability to resolve complex technical issues.
Superior written and verbal communication skills.
Self-motivated and disciplined to thrive in a remote work environment.