• Work with the Vello product teams to define short- and medium-term needs for delivering learning through WalkMe; develop, deliver, and product assets inside of WalkMe • Build digital adoption curriculums and learning solutions that meet different learning styles, incorporate adult learning theory, and have stated measurable business objectives. • Develop and maintain digital training modules, materials, and programs for customers and employees adhering to IDEXX brand standards. • Conduct and deliver technical and product training via e-learning for desktop, mobile, or other virtual formats. • Build relationships with internal stakeholders, including product teams, customer support, and sales • Provide e-learning platform analytics on set criteria, document feedback, and share the evaluation with management and broader learning and development teams. • Document and maintain changes to internal knowledge bases of industry best practices with digital adoption, company products, and internal systems.