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Support Engineer, SAP

Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

82 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglish

Job Description

• Provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. • Responsible for the functional implementation of change requests and/or support of services for SAP throughout the project lifecycle, including planning and design phases, requirements, estimating, configuration, testing and deployment with minimal supervision. • Develop working relationships with other members of the support delivery team, management, and external clients to deliver enhancements and daily support effectively. • Has targeted conversations with client in area(s) of focus and provides consultative advice and recommendations, to influence client decisions, applying Alight Point of View and best practice learnings. • Participate in or project management internal initiatives that impact the domain or our consulting methodology, such as identifying and incorporating process improvements to our consulting methodology, documenting best practices, building, and refining functional/technical collateral, etc. • Provide SuccessFactors Employee Central Payroll support

Job Requirements

  • SAP: at least (7) years (Required)
  • Payroll: at least (7) years (Required)
  • HCM Consulting: at least (7) years (Required)
  • Minimum (4) years of SuccessFactors experience
  • In depth knowledge and understanding of HR, payroll, tax, accounting project management, BSI tax processing, TUBS implementation
  • Understanding of regulatory and legislative guidelines desired
  • Strong computer skills with current technical knowledge in CPI integration, PTP, BSI integration and EC/ECP integration
  • Ability to work in a fast-paced environment and to adapt to frequent change
  • Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate.
  • Excellent oral and written communication skills.
  • Demonstrated initiative and curiosity to build skills in other areas.
  • Ability to consult with clients/client teams on the related technology and functional area offering thought leadership, best practices, and configuration options.
  • Advanced knowledge and understanding of best practices and service delivery models.
  • BSI TUBs & HRSPs analysis; application and testing
  • Support experience in SAP HR modules - Personnel Administration, Payroll, Benefits, Compensation Management, and Time management.
  • On cycle payrolls & Off cycle payrolls.
  • Payroll issues resolution with quick turn around
  • Experience with configuration of Wage types, Payment models, Priorities and Arrears, Tax Models, Holiday Calendars, Work Schedules, Payroll and Time Schemas and Rules, Benefits integration with Payroll HRSP & BSI TUBs application/maintenance including tax and regulatory changes.
  • Experience with configuration and generation of tax reports, including W2s.
  • HR Forms (PE51) configuration experience

Benefits

  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • 401(k) program
  • Generous Paid time off (PTO)

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